Privacy Policy
How we handle information when you use this website.
Last Updated: July 14, 2026
This Privacy Policy explains how Oscar Trelles and Ten and Walker, S.L.(“we,” “us,” or “our”) collect, use, and protect information when you visit https://thehumanosmanual.com (the “Site”). The Site supports The Human OS Manual, published insights, book pre-order information, and inquiries about speaking or book conversations.
Scope of this policy
1. Information We Collect
Information you provide
We may collect information you choose to submit, including:
- Contact inquiries: name, email address, organization (optional), inquiry type, and message content when you use our contact form
- Newsletter sign-ups: if you subscribe through a linked newsletter provider, that provider collects the information you submit on its own form
Information collected automatically
When you visit the Site, we or our service providers may collect:
- Pages viewed, referring URLs, and general usage data
- Browser type, device type, operating system, and screen size
- Approximate location derived from IP address
- Cookie and similar technology data, as described below
2. How We Use Information
We use information to:
- Operate, maintain, and improve the Site
- Respond to contact and speaking inquiries
- Understand aggregate Site usage and performance
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell your personal information. We do not use the Site to deliver clinical, coaching, or consulting services.
3. Legal Bases (EEA/UK Users)
Where GDPR applies, we process personal data on these bases:
- Legitimate interests: operating and securing the Site, understanding usage, and responding to inquiries
- Consent: non-essential analytics cookies where required
- Legal obligation: where we must retain or disclose information by law
4. Cookies and Analytics
We use essential cookies needed for basic Site functionality and preference storage, such as remembering cookie-consent choices.
With your consent where required, we may use analytics tools such as Firebase Analytics or Google Analytics to understand how visitors use the Site. You can decline non-essential analytics through the cookie banner and may also control cookies through your browser settings.
5. Third-Party Services
The Site may rely on or link to third parties, including:
- Website hosting and infrastructure providers
- Analytics providers (with consent where required)
- Contact-form processing services
- Book retailers such as Amazon
- Newsletter platforms such as Substack
- Event listing platforms linked from the speaking page
Those services have their own privacy policies. We encourage you to review them before submitting information on third-party sites.
6. Retention and Security
We retain contact inquiries only as long as needed to respond, maintain records, and meet legal obligations. Analytics data is retained according to the settings of the relevant analytics provider.
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is consent-based
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us through our contact page. We will respond within a reasonable time and as required by applicable law.
8. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect, request deletion, and opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising.
9. Children's Privacy
The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.
10. International Transfers
Information may be processed in Spain, the United States, or other countries where our service providers operate. Where required, we rely on appropriate safeguards for international transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
Questions about this Privacy Policy or our data practices may be sent through our contact page.
Data controller: Oscar Trelles · Publisher: Ten and Walker, S.L. · Ten and Walker Press